711slot Privacy Policy

1. Who We Are & Scope

1.1 711slot (referred to in this policy as "711slot", "we", "us", or "our") operates the online gaming platform accessible at 711slot.club, providing slots, live casino games, virtual casino products, sportsbook betting, and related services to registered adult members.

1.2 This Privacy Policy applies to all personal data processed in connection with: account registration and ongoing account management; use of any gaming or betting service on the platform; customer support interactions; and any marketing communications you have opted into.

1.3 711slot is the data controller in respect of personal data collected directly from Members through the platform. Where 711slot engages third-party data processors, these relationships are governed by binding data processing agreements consistent with this policy.

2. Data We Collect

2.1 Registration Data: When you create a 711slot account, we collect your full legal name, date of birth, email address, mobile number, and country of residence.

2.2 Identity Verification Data: Where required by applicable regulations or our internal compliance programme, we may collect government-issued identification documents (e.g., MyKad, passport) and proof of address documents (e.g., utility bill, bank statement) to verify your identity.

2.3 Financial Data: We collect records of deposits, withdrawals, and transaction history. We process payment instrument identifiers (e.g., e-wallet account IDs, bank account numbers) to facilitate transactions. Full payment credentials are not stored by 711slot — these are handled by our payment service providers.

2.4 Gaming Activity Data: We maintain records of your gaming activity, including game sessions, bet amounts, win/loss outcomes, and responsible gaming tool usage. This data is used for account management, fraud prevention, and regulatory compliance.

2.5 Technical Data: We automatically collect IP addresses, device identifiers, browser type and version, operating system, and session logs when you access the 711slot platform. This data is used for security monitoring, platform optimisation, and fraud detection.

2.6 Communications Data: Records of any communications between you and 711slot customer support — including live chat transcripts and email correspondence — are retained for service quality, dispute resolution, and compliance purposes.

The categories above are summarised in the following table:

Data Category	Examples	Primary Purpose
Registration Data	Name, DOB, email, phone	Account creation & management
Identity Verification	MyKad, passport, proof of address	KYC compliance, fraud prevention
Financial Data	Transaction records, payment IDs	Payments, AML compliance
Gaming Activity	Bets, sessions, RG tool usage	Service delivery, compliance
Technical Data	IP, device, browser, logs	Security, fraud detection
Communications	Chat transcripts, emails	Support, dispute resolution

3. How We Use Your Data

3.1 711slot uses your personal data for the following purposes:

• To create and manage your account, verify your identity, and maintain account security;
• To process deposits, withdrawals, and game transactions in Malaysian Ringgit (MYR);
• To deliver the gaming and betting services you access through the platform;
• To comply with applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations;
• To detect, investigate, and prevent fraudulent or otherwise prohibited conduct;
• To respond to your customer support enquiries and resolve disputes;
• To send transactional communications (e.g., deposit confirmations, withdrawal updates, security alerts);
• To send promotional communications where you have provided consent or where permitted by applicable law, subject to your marketing preferences;
• To improve platform features, game performance, and user experience through aggregated analytics.

4. Legal Basis for Processing

4.1 711slot processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to provide the services set out in our Terms & Conditions — including account management, transaction processing, and game delivery;
• Legal Obligation: Processing required to comply with applicable laws, including AML and KYC regulations, licensing conditions, and regulatory reporting obligations;
• Legitimate Interests: Processing for fraud detection, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing communications, where we have obtained your explicit consent and where you may withdraw consent at any time.

5. Cookies & Tracking Technologies

5.1 711slot uses cookies and similar tracking technologies to operate the platform, maintain authenticated sessions, and monitor platform performance. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that maintain your authenticated login state. These cannot be disabled without impairing platform functionality.
• Analytical Cookies: Used to collect aggregated, anonymised data on how Members navigate and use the platform. This information is used to improve platform design and performance.
• Functional Cookies: Used to remember your preferences and settings (e.g., display language, responsible gaming settings) between sessions.

5.2 You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will impair your ability to maintain an authenticated 711slot session.

6. Sharing & Third Parties

6.1 711slot does not sell, rent, or trade personal data to third parties for commercial purposes.

6.2 We share personal data with third parties only in the following circumstances:

• Payment Service Providers: Touch n Go, Boost, Maybank, CIMB, Public Bank, and other payment processors receive transaction data necessary to process deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML screening services that assist 711slot in meeting regulatory compliance obligations;
• Game Software Providers: Licensed game providers whose software is integrated into the 711slot platform may receive session data necessary to operate their games;
• Regulatory & Law Enforcement Authorities: Where required by law, regulation, court order, or to cooperate with regulatory investigations, 711slot will disclose relevant personal data to competent authorities;
• Professional Advisers: Lawyers, auditors, and compliance consultants acting under confidentiality obligations where disclosure is necessary for the provision of their services.

6.3 All third-party data processors engaged by 711slot are subject to binding data processing agreements that impose equivalent data protection standards to those described in this policy.

7. Data Retention

7.1 711slot retains personal data for the following periods:

• Account Data & Identity Verification: Retained for the duration of the Member relationship and for a minimum of five (5) years following account closure, in compliance with applicable AML and gaming regulatory requirements;
• Financial Transaction Records: Retained for a minimum of seven (7) years following the relevant transaction, in accordance with financial record-keeping obligations;
• Gaming Activity Data: Retained for a minimum of five (5) years following the relevant gaming session;
• Communications Data: Retained for three (3) years following the relevant communication, or longer where a dispute is outstanding;
• Technical Logs: Retained for twelve (12) months, subject to active investigation requirements.

7.2 At the end of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

8. Data Security

8.1 711slot implements technical and organisational security measures appropriate to the risk associated with personal data processing, including:

• 256-bit TLS/SSL encryption for all data in transit between your device and 711slot's servers;
• AES-256 encryption for personal data stored at rest in 711slot's systems;
• Multi-factor authentication for administrative access to systems holding personal data;
• Role-based access controls limiting personnel access to personal data on a strict need-to-know basis;
• Regular penetration testing and security audits by independent third parties;
• Incident response procedures with defined notification timelines in the event of a personal data breach.

9. Your Rights

9.1 As a 711slot Member, you hold the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data we hold about you at any time;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your 711slot account;
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations — we are required to retain certain data under AML and gaming regulations even after account closure;
• Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances, such as while you dispute its accuracy;
• Right to Data Portability: You may request a structured, machine-readable copy of the data you have provided to 711slot for your own use or transfer to another service;
• Right to Object: You may object to processing based on legitimate interests, including profiling, where your individual circumstances warrant it;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of the rights above, contact 711slot at [email protected]. We will respond within thirty (30) days of receiving a valid request. We may require identity verification before fulfilling any rights request.

10. Children's Privacy

10.1 The 711slot platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will promptly delete that data and close the associated account.

10.2 If you believe that a minor has created a 711slot account, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. International Data Transfers

11.1 711slot operates internationally and may transfer your personal data to servers or third-party processors located outside Malaysia. Where such transfers occur, 711slot ensures that appropriate safeguards are in place, including contractual data transfer mechanisms that require recipients to uphold equivalent data protection standards.

11.2 By registering and using the 711slot platform, you acknowledge that your personal data may be transferred and processed internationally in accordance with this policy.

12. Changes to This Policy

12.1 711slot reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable legal requirements. Material changes will be communicated to registered Members via their registered email address and/or a prominent notice on the platform prior to the changes taking effect.

12.2 The effective date shown at the top of this document identifies the current version in force. We encourage Members to review this policy periodically.

13. Contact & Complaints

For any questions, concerns, or formal complaints regarding the processing of your personal data by 711slot, please contact our privacy team at [email protected]. We aim to respond to all privacy enquiries within five (5) business days and resolve formal complaints within thirty (30) days.

If you are not satisfied with how 711slot has handled a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority or gaming regulator in the jurisdiction governing 711slot's licence.